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Privacy Policy

Last Updated: January 22, 2023

At Via-Express Courier (“we” or “us”), we understand that privacy is important to our customers. This Privacy Policy explains how we collect, use, and share information about you when you use our website myviaexpress.com and our services.

Information We Collect

We collect the following types of information about you:

Contact information, such as your name, email address, and phone number.
Location data, to provide you with the best shipping options and ensure your package arrives to you in a timely manner

How We Use Your Information

We use the information we collect to provide you with our services and to improve your experience on our website. We may use your information to:

Personalize your experience on our website
Improve our products and services
Contact you with marketing messages or updates about our services

We do not sell your information to any third party.

Accessing and Updating Your Information

You have the right to request access to the information we have collected about you, as well as the right to request that we update or delete your information. To do so, please contact us at customerservice@myviaexpress.com.

Security

We take the security of your information seriously and have implemented appropriate measures to protect your information from unauthorized access, use, or disclosure.

Compliance with Laws and Regulations

We comply with the General Data Protection Regulation (GDPR) and the Jamaica Child Care and Protection Act (JCCPA)

Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at customerservice@myviaexpress.com.